Refund Policy

Thank you for choosing Namaa Smart Agriculture Solution. Our company strives to provide the best possible service to our customers, and we appreciate your trust in us.

As a software company, we invest significant time, resources, and effort to develop, maintain and support our software. Therefore, we offer a non-refundable policy for our Smart Agriculture Solution. Once the purchase has been completed, we cannot provide any refunds.

We encourage our customers to take advantage of our free trial before purchasing the software to ensure that it meets their needs and expectations. We also provide a comprehensive demonstration and consultation to help you make an informed decision before purchasing.

In case of technical issues or errors, we are committed to addressing and resolving them as quickly as possible. We provide ongoing support and maintenance to ensure that our software functions correctly and effectively.

Customers are able to cancel their subscription anytime, while retaining their access to NAMAA until the next renewal date.

We appreciate your understanding and cooperation in this matter. If you have any questions or concerns, please don’t hesitate to contact our customer support team at info@namaa.io , and we will be happy to assist you.